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Include the app version, iOS version, device model, time of the issue, and steps to reproduce it. Do not send a full ledger, passwords, Sign in with Apple credentials, or unnecessary sensitive information. We normally acknowledge requests within five business days.
Export and deletion
You can export your ledger in the app. Deleting the cloud account revokes active sessions and removes the online snapshot; clearing local data is a separate action. Export or back up anything you need before uninstalling the app.
Privacy requests
For access, correction, server-side deletion, withdrawal, or a complaint, email us with “Privacy request” in the subject. We may need to verify your identity and will respond within the period required by applicable law.
Security issues
If you discover a possible data leak, unauthorized access, or another security issue affecting YeeDot, avoid publishing sensitive details and contact us through the support address.